Customer reviews of Ilford Car Exchange

By john E on 05 July 2020 | Verified purchase

I had been searching for the right car for months but each one I saw was a disappointment. Some were rough in bodywork, others had missing service history and in all cases the seller had not pointed any of this out. Then I found one with this dealer. As he was 90 miles from where I live I wanted some reassurance from him that the car was as good as the description. The dealer was very helpful and patient in answering my questions. He sent me pictures of the service history and a video recoding of the car. I was sufficiently reassured to visit him and was delighted with the car. At last!!! Based on my experience I would say if this dealer has the car you’re looking for then definitely call him.

By laura S on 04 July 2020 | Verified purchase

Very helpful and accommodating. Car delivered to my door same day. Car was in excellent condition as described in the advert.

By danny S on 03 July 2020 | Verified purchase

Based on my experience of this purchase I would recommend this dealer without hesitation. The wife and I were collected from the train station at the agreed time and taken to the dealers place. The car was as described and we took our time looking around it and test driving it. We left a small deposit. The car was serviced and mot’d before being delivered 2 days later at our home address. We paid the balance once the car was delivered. Very easy and pleasant chap to deal with.

Reply from Ilford Car Exchange on 04/07/20

Thank you for this lovely review. It was great to meet you both and I am delighted you liked the car.

By david A on 28 June 2020 | Verified purchase

Very easy going, very accomodating would recommend to others.

Reply from Ilford Car Exchange on 28/06/20

Thank you.

By simon M on 28 June 2020 | Verified purchase

I bought a lovely mini convertible from these guys a few months ago. The car has been fantastic. They were very easy to deal with and I found them to be honest and reliable. I would certainly recommend them.

Reply from Ilford Car Exchange on 28/06/20

Thank you.

By hafeez K on 26 June 2020 | Verified purchase

The car was exactly as described and the service prompt and friendly- highly recommnded!

Reply from Ilford Car Exchange on 27/06/20

It was good to meet you. Thank you for this review.

By tim N on 23 June 2020 | Verified purchase

The one thing that says it all is that the day after they delivered the car I got a phone call asking if everything was okay.. Really friendly and professional.

Reply from Ilford Car Exchange on 25/06/20

Thank you for this review. It was good to meet you.

By kaushik R on 22 June 2020 | Verified purchase

I have nothing but praise for this company. Buying a car is a stressful thing for me but these guys made it really easy for me. They have a pick up service from the train station near them and let us look at and drive the car without any pressure whatsoever. We did a deal over a cup of coffee and the car was delivered to my workplace on time as agreed.

Reply from Ilford Car Exchange on 23/06/20

They say that after after a house purchase, buying a car is the most stressful one. We recognise this and try to make the process as transparent and easy as possible. Glad you are happy and thanks for the great review.

By barry G on 21 June 2020 | Verified purchase

Great company. Very honest and easy to deal with. I purchased a really nice Mercedes Kompressor which they serviced before delivering it to me. Very happy with them. Thank you Ilford Car Exchange

Reply from Ilford Car Exchange on 23/06/20

Thank you so much for taking the time to do this review.

By Stuart S on 26 September 2018 | Verified purchase

It felt a little odd, I have to say, travelling across the country to buy a car. What if I didn’t like it? And those tube trains too.... But I needn’t have worried, the car has exceeded my expectations having survived the return journey and plenty of miles since then. Had to get it serviced, and the vehicle check I paid for helped to settle any fears. No heavy sales pressure, picked me up from the train station, left me to look over the car, tolerated me stalling it, made me a cuppa, and a genuinely nice guy. If you think the car is right for you, go for it!

Reply from Ilford Car Exchange on 26/06/20

Thank you so much for taking the time to share your experience with others. We are so pleased that your experience was a pleasant one.