Customer reviews of Ilford Car Exchange

By matteo isolani on 29 May 2021 | Verified purchase

I am always skeptical when I see good reviews, because they are not always a guarantee of an actual good service. However I am happy to have bought a car from this dealership. Very honest people, very kind and attentive. The car was delivered to my house in top shape. I then found out that the pump from the puncture repair kit was missing from the boot, they agreed in refunding me the cost of a new one with 0 hassle, or stress. I could have not asked for a better experience, honestly. Highly reccomended

By gurdesh B on 26 March 2021 | Verified purchase

Went to have a look at a Astra 1.4 that i really liked ... Adam is a top guy told me everything about the car no ifs or butts down to earth guy i recommend this guy 100% !!!!!! Thanks Adam

Reply from Ilford Car Exchange on 27/03/21

Thank you Gurdesh. I am delighted to hear this. Stay safe. Kind regards, Adam

By Toni S on 23 March 2021 | Verified purchase

Apart from a few problems with delivery it all went smoothly. Car is as advertised and I am very pleased with it.

Reply from Ilford Car Exchange on 24/03/21

Thank you Toni. You bought a lovely car and I am delighted to hear you are happy with it. Point taken about delivery! We are normally spot on with the time and date given. On this occasion we were late for which i apologise . Kind regards Adam

By Neil C on 10 February 2021 | Verified purchase

Fantastic communication from Adam, very open and honest. Provided me with detailed pictures of the car and service history. No pressure, just good old fashioned politeness and professionalism. Buy with confidence from Ilford Car Exchange!

Reply from Ilford Car Exchange on 11/02/21

Thank you for your review Neil. Stay safe.

By sarah B on 14 January 2021 | Verified purchase

Adam was super, and made my first car buying experience a pleasure. He's been quick to reply to any subsequent questions and really helpful overall. I'm very happy with the vehicle, which had obviously had a valet, came with a new MOT and is running nicely. Would recommend!

Reply from Ilford Car Exchange on 14/01/21

Thank you so much Sarah for your kind words. It was a pleasure to meet you and I am sure the car you chose will be perfect for you. Stay safe.

By Daniel L on 08 December 2020 | Verified purchase

Nice and easy 👌, I got the car in 24H- home delivered!

Reply from Ilford Car Exchange on 15/01/21

Thank you Daniel & stay safe.

By James S on 24 November 2020 | Verified purchase

Excellent company to buy from,service second to none,will never go any where else.

Reply from Ilford Car Exchange on 24/11/20

Thank you Jim. Stay safe.

By Sarina K on 29 October 2020 | Verified purchase

Lovely lovely car delivered free of charge to my home address, thank you so much Adam

Reply from Ilford Car Exchange on 18/11/20

Thank you Sarina

By james L on 18 September 2020 | Verified purchase

Searched for the right car for myself and found a car with great write up to which was correct in all aspects. I took risk in that was a little far for me too travel and didn’t have time to go personally see the car . Whole process Adam kept me informed about the vehicle and a new mot was issued . Adam kindly deliver the car to my home address as agreed and was very happy with the service he provided throughout. A kind man and easy to talk to . I would definitely use his website for any cars in the future and recommend to friends . Thanks again adam

Reply from Ilford Car Exchange on 19/09/20

Thank you James.

By ash H on 17 September 2020 | Verified purchase

Adam was a really nice chap, but more importantly the car he sold me was a low mileage gem in really good condition, both keys FSH and an exemplary mot history with NO advisory notes. Recommended dealer.

Reply from Ilford Car Exchange on 28/09/20

Thanks for this review Ash.