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Customer reviews of Ilford Car Exchange

At Ilford Car Exchange we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Ilford Car Exchange

Ilford Car Exchange
5
4.9

Based on 60 customer reviews

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  • 5

    Extremely Pleasant Dealer

    By jodie H on 12 August 2020 | Verified purchase

    Very polite and friendly, he welcomed us into his home. Great and quick turn around. Would really recommend this dealer as the experience has been extremely pleasant!

    Reply from Ilford Car Exchange on 12/08/20

    Thank you Jodie for this. It was great to meet you and your family and i hope the Honda Jazz serves you well!


  • 5

    Genuine seller

    By albinas B on 19 July 2020 | Verified purchase

    Good pricing on cars , nice welcoming service. Bought the car and will buy again, fast and accurate communication. Thanks well happy with the buy.

    Reply from Ilford Car Exchange on 24/07/20

    Thank you. We are delighted you are pleased with your purchase and our service.


  • 5

    A 100% excellent service

    By Alan W on 17 July 2020 | Verified purchase

    It might seem risky to buy a car from someone over 300 miles away with only the description on AutoTrader to go by. But I discovered that Adam is someone you can deal with with complete trust and confidence. Even though the car still had nearly 6 months' MOT, it was Adam himself, not me, who said that the one minor advisory should be fixed and a new MOT done to ensure no advisories. I was kept in the picture by email and phone continuously throughout the whole transaction , and a more pleasant car dealer it would be hard to find. And, above all, Adam personally delivered the car - free - over 300 miles from Essex to Scotland, leaving himself with hours of return travel by bus and train. And the car is every bit as good as the online pictures showed. A thoroughly nice man with the kind of devotion to customer care that deserves to succeed. Thank you, Adam

    Reply from Ilford Car Exchange on 20/07/20

    Thank you Alan for this lovely review. I actually enjoyed the trip and it was lovely to meet you and see your beautiful village.


  • 5

    Nice people to do business with

    By brian G on 14 July 2020 | Verified purchase

    This is a great family run business. Adam is the main man and he is very easy going. Professional and friendly. I work shifts which can change at short notice so Adam kept the car aside for me until I was able to view and then delivered it to my home address on a Sunday which was my only day off that week. Very accommodating.

    Reply from Ilford Car Exchange on 17/07/20

    Thanks for this review Brian. It certainly was a challenge trying to get the car to you! I am delighted to have got there in the end!


  • 5

    Helpful, polite and honest dealer.

    By john E on 05 July 2020 | Verified purchase

    I had been searching for the right car for months but each one I saw was a disappointment. Some were rough in bodywork, others had missing service history and in all cases the seller had not pointed any of this out. Then I found one with this dealer. As he was 90 miles from where I live I wanted some reassurance from him that the car was as good as the description. The dealer was very helpful and patient in answering my questions. He sent me pictures of the service history and a video recoding of the car. I was sufficiently reassured to visit him and was delighted with the car. At last!!! Based on my experience I would say if this dealer has the car you’re looking for then definitely call him.

    Reply from Ilford Car Exchange on 13/07/20

    Thank you so much for this brilliant review. We were delighted you found your perfect car with us.


  • 5

    Would highly recommend

    By laura S on 04 July 2020 | Verified purchase

    Very helpful and accommodating. Car delivered to my door same day. Car was in excellent condition as described in the advert.

    Reply from Ilford Car Exchange on 13/07/20

    Thank you Laura for this review.


  • 5

    Nissan Juke

    By danny S on 03 July 2020 | Verified purchase

    Based on my experience of this purchase I would recommend this dealer without hesitation. The wife and I were collected from the train station at the agreed time and taken to the dealers place. The car was as described and we took our time looking around it and test driving it. We left a small deposit. The car was serviced and mot’d before being delivered 2 days later at our home address. We paid the balance once the car was delivered. Very easy and pleasant chap to deal with.

    Reply from Ilford Car Exchange on 04/07/20

    Thank you for this lovely review. It was great to meet you both and I am delighted you liked the car.


  • 5

    Nice car would buy of them again

    By david A on 28 June 2020 | Verified purchase

    Very easy going, very accomodating would recommend to others.

    Reply from Ilford Car Exchange on 28/06/20

    Thank you.


  • 5

    Professional and reliable

    By simon M on 28 June 2020 | Verified purchase

    I bought a lovely mini convertible from these guys a few months ago. The car has been fantastic. They were very easy to deal with and I found them to be honest and reliable. I would certainly recommend them.

    Reply from Ilford Car Exchange on 28/06/20

    Thank you.


  • 5

    Reliable and friendly

    By hafeez K on 26 June 2020 | Verified purchase

    The car was exactly as described and the service prompt and friendly- highly recommnded!

    Reply from Ilford Car Exchange on 27/06/20

    It was good to meet you. Thank you for this review.


Ilford Car Exchange

Telephone:
07966 263308 07966 263308

Opening times

Monday Appointment Only
Tuesday Appointment Only
Wednesday Appointment Only
Thursday Appointment Only
Friday Appointment Only
Saturday Appointment Only
Sunday Appointment Only

Ilford Car Exchange

Address:
Rear Of 53 Redbridge Lane East,
Ilford,
Redbridge,
IG4 5EY