Customer reviews of Ilford Car Exchange
At Ilford Car Exchange we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Excellent and Trustworthy Dealership.
By john Davenport on 13 November 2021 | Verified purchase
This is an excellent and trustworthy dealership. About 4 weeks after I bought a lovely Honda Civic from them the dashboard pixel lights would not work properly. I phoned to get some advice from them. I spoke to Adam who arranged to send a mobile mechanic to my home and the problem was fixed straight away at no cost to me. I would highly recommend these guys for you car purchase.
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5
Excellent Service
By Lydia on 01 November 2021 | Verified purchase
Excellent Service: The service that was offered by Ilford Car Exchange was brilliant. We have used this company two times to purchase our cars and would not hesitate to use them again in the future. They offer a reliable service; great knowledge and insight into the vehicles purchased and all at a very competitive price. We would highly recommend this company to anyone who is currently looking to purchase a quality and reliable used car.
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5
By Steven on 27 October 2021 | Verified purchase
We were looking for a specific first car for our daughter. What a delightful find Ilford Car Exchange were, at last a company who looks after their customers and puts their needs first without the pushy hard sales pitch. We would wholeheartedly recommend this company and their staff for your next used car. Special thanks to Adam who went above and beyond to make sure my daughter felt confident and happy in her new car. Will definitely be recommending to family and friends and it will always be our go to company when looking for a good honest car in the future. Thanks to all.
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5
Great dealership
By Anonymous on 27 October 2021 | Verified purchase
I cannot praise this dealership enough. We purchased a lovely Audi A4 from them. It was exactly as described in the advert. Adam delivered the car to our home address which is about 180 miles away from them. The whole process took just 2 days and our car arrived with a new MOT, Service and fully valeted. Based on my experience I would certainly recommend them
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5
Great purchase
By Sarina on 23 October 2021 | Verified purchase
A great purchase and excellent professional ism from Adam. A month after I purchased the car, I had a problem with the lock of the door. As soon I mentioned this to Adam he got it sorted very quickly, and had the car back to me with the issue sorted.
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5
By gillian murphy on 29 September 2021 | Verified purchase
The seller was a1 let us look round the car for as long as we wanted took car for test drive look through all paperwork
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5
Best trader ever
By matteo isolani on 29 May 2021 | Verified purchase
I am always skeptical when I see good reviews, because they are not always a guarantee of an actual good service. However I am happy to have bought a car from this dealership. Very honest people, very kind and attentive. The car was delivered to my house in top shape. I then found out that the pump from the puncture repair kit was missing from the boot, they agreed in refunding me the cost of a new one with 0 hassle, or stress. I could have not asked for a better experience, honestly. Highly reccomended
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5
Astra 1.4 2010
By gurdesh B on 26 March 2021 | Verified purchase
Went to have a look at a Astra 1.4 that i really liked ... Adam is a top guy told me everything about the car no ifs or butts down to earth guy i recommend this guy 100% !!!!!! Thanks Adam
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5
Overall good experience
By Toni S on 23 March 2021 | Verified purchase
Apart from a few problems with delivery it all went smoothly. Car is as advertised and I am very pleased with it.
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5
Great communication, honest and open.
By Neil C on 10 February 2021 | Verified purchase
Fantastic communication from Adam, very open and honest. Provided me with detailed pictures of the car and service history. No pressure, just good old fashioned politeness and professionalism. Buy with confidence from Ilford Car Exchange!
Opening times
Monday | Appointment Only |
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Tuesday | Appointment Only |
Wednesday | Appointment Only |
Thursday | Appointment Only |
Friday | Appointment Only |
Saturday | Appointment Only |
Sunday | Appointment Only |