Customer reviews of Ilford Car Exchange
At Ilford Car Exchange we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Excellent Service
By on 23 February 2015 | Verified purchase
Buying a car can be stressful, but adam made the experience very easy and accommodating, I could not return to collect my car after viewing it a week ago due to work commitments, so an agreement was made for the vehicle to be delivered. It was a professional and easy experience I would recommend this dealer to anyone. The vehicle had also been professional cleaned.
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5
bmw 1 series
By on 23 February 2015 | Verified purchase
Excellent communication from the trader and had no problems with him. He knew exactly what he was talking about and all he's cars are at the absolute best.. I will definitely be trading with him next time iam buying a car. Super dealer
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5
Lovely car, happy customer!
By on 12 February 2015 | Verified purchase
Car was in excellent condition, as described. Adam delivered to my door from Essex, couldn't ask for more. Pleasant guy to deal with, would recommend without hesitation. Drives a hard bargain though :)
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5
Terrible seller
By A M on 09 May 2022 | Purchase not verified
I brought a Mini coupe from this dealer and have had nothing but many problems and issues with it. Each time I complain the seller (Adam) fobs me off with another excuse and does not carry out his promses to fix and repaire the car. It has cost me over £530 to sort out these problems in total and all I am told is that none of these are covered by warranty. This has ben a very bad experience and I wish I had never brought this car and would never buy from this seller again.
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5
Lovely service!
By Anonymous on 28 October 2021 | Purchase not verified
Thank you for a pleasant experience from start to finish! Lovely family run business!
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5
Caveat emptor in any dealings with Ilford Car Exchange.
By Anonymous on 23 October 2021 | Purchase not verified
Bought car for daughter on 09 Sep - supplied by dealer with new MOT, carried out the same day (09 Sep) at 25548 LONDON AUTO CENTRE LIMITED. Daughter noticed slight rattling/clunking noise when driving, had vehicle checked by qualified mechanic - they reported cracked NSF lower suspension arm, with damaged ball joint - an automatic MOT failure. Nissan also confirmed the failed parts were in a condition that would definitely have pre-dated the MOT test. Called seller - immediately defensive, saying we should not have gone to Nissan for check. Became aggressive and confrontational when challenged and hung up. Called seller back and was told to 'put it in writing'. Unexpected £300+ bill for daughter, which the basic warranty supplied by seller with the vehicle apparently - but predictably - will also not cover. Caveat emptor in any dealings with Ilford Car Exchange.
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5
Thank you great service.
By Lynn F on 18 September 2020 | Purchase not verified
Cannot thank Adam and javed enough..Delivered my car. had a problem which he didn't hesitate to have it fixed. Would recommend to family and friends. Thank you.
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5
Misinformation
By Mohammed A on 28 June 2020 | Purchase not verified
This guy is not professional at all. He has no permanent establishment d giving wrong postcode on advertisement. Be careful before any financial dealing.
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5
Excellent service
By joe b on 19 June 2017 | Purchase not verified
I bought a Nissan Qashqai from Ilford car exchange last week. The car was immaculate and exactly as described, Adam was extremley courteous and a genuine nice guy. He invited me into his home and we discussed the deal and went through the service history etc over a coffee. I paid a small deposit and the car was delivered by Adam the following day to my place of work where i transferred the balance. All incredibly easy! I did have an issue that the air con was not working but i subsequently called Adam and the problem was resolved very quickly. I have no hesitation in Recommending Ilford car exchange.
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5
Highly recommend
By P R on 10 February 2017 | Purchase not verified
Just brought a lovely Honda Civic from Adam, transation was quick and easy. Would buy from Illford Car Exchange again, I highly recommend.
Opening times
Monday | Appointment Only |
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Tuesday | Appointment Only |
Wednesday | Appointment Only |
Thursday | Appointment Only |
Friday | Appointment Only |
Saturday | Appointment Only |
Sunday | Appointment Only |